Terms of Service

Last updated: 7 September 2026

1. Who These Terms Are Between

1.1. These Terms of Service govern the relationship between Süleyman Burak Sak, an individual established in Türkiye ("Falmira", "we", "us"), and the person using the Falmira mobile application ("you").

1.2. Contact: appfalmira@gmail.com · falmira.app

1.3. These Terms set out how you may use the app, who is responsible for what, and how paid content works. Paid content is in section 9, liability in section 12, and closing your account in sections 10 and 11.

2. Accepting These Terms

2.1. On the app's opening screen, directly beneath the sign-in options, there are links to these Terms and to our Privacy Policy; those links open the full texts. By continuing, you confirm that you were given the opportunity to read them and that you accept these Terms.

2.2. If you do not accept these Terms, you should not use the app.

2.3. This text can be read at any time inside the app and at falmira.app, and can be saved to your device.

2.4. The standard end user licence agreement of the store you downloaded the app from also applies to your use of the software. These Terms do not replace it; they govern the service itself.

3. What the App Does, and What It Does Not Do

3.1. Falmira produces AI-generated interpretive and self-reflection content from what you give it: a photograph of your coffee cup, a photograph of your palm, the tarot cards you pick, a dream you describe, or your date, time and place of birth. The app also has an AI chat space where you can write freely.

3.2. The content is generated entirely by artificial intelligence. There is no expert, adviser or human review behind it.

3.3. Falmira is an entertainment and self-reflection app. Its content exists to entertain you, to give you something to think about, and to help you notice things about yourself.

3.4. Falmira does not know, see or tell the future. The texts it produces:

(a) are not prophecy or foreknowledge of any kind;

(b) make no claim about what will happen, when it will happen, or what anyone will do;

(c) do not mean that events are predetermined or unchangeable;

(d) guarantee no outcome whatsoever.

3.5. The symbols, cards and birth data the app uses carry no claim of scientific method or proven fact. They offer a frame to think within. The content is written in the language of possibility and suggestion, not certainty.

3.6. The content is not medical, psychological, legal, financial, investment or insurance advice. You should not make decisions about your health, your mental health, your legal position, your relationships or your money on the basis of it alone.

3.7. AI systems can produce content that is wrong, incomplete or out of context. You are expected to read what it produces critically.

3.8. If what you write shows signs of distress or self-harm, the app may add a signpost to professional support. That signpost is not an emergency service and does not replace official emergency channels. If you are in an emergency, please contact your local emergency number or a healthcare provider directly.

4. Age

4.1. Using the app and creating an account is for people aged 18 and over.

4.2. In relationship-based sections such as Love Match, where you enter another person's birth details, that person must also be 18 or over. The app enforces this check technically.

4.3. In the birth chart section a chart may be produced for someone other than you, and no 18 age limit is applied there. When you enter someone else's details, section 7 applies: you must be legally entitled to share them, and if they belong to a child you must be acting as their parent or guardian.

4.4. We close accounts that we learn belong to someone under 18.

5. Accounts and Guest Use

5.1. You can use the app as a guest, without creating an account.

5.2. Readings, chats and unused tokens created while you are a guest move to your account when you create one or link an existing one.

5.3. If you link an existing account, the profile details already stored on it (name, date, time and place of birth) remain in force; the profile details you entered as a guest are not kept. Your readings, chats and tokens are unaffected. You can update your profile after linking.

5.4. Having an account does not mean the same account can be used on several devices at once, or that data is synchronised between devices.

5.5. You are responsible for keeping your sign-in details secure. If you notice unauthorised activity on your account, tell us at appfalmira@gmail.com.

5.6. You confirm that the information you give when registering is accurate and your own.

6. How You May Not Use the App

6.1. You may not:

(a) enter another person's personal data, photographs or content without being legally entitled to;

(b) use the app to commit an offence, infringe anyone's rights, threaten, harass or deceive;

(c) interfere with the app's security, infrastructure or operation, upload malicious software, or attempt to exploit a vulnerability;

(d) present content generated by the app as expert opinion or professional assessment;

(e) use the app in bulk through automated tools, or scrape its content in bulk.

6.2. If you break these rules, the measures in section 11 may be applied.

7. Other People's Information

7.1. In some parts of the app you can enter another person's birth date, time and place.

7.2. Before entering it, you confirm that you are legally entitled to share that information and that you have given the person any information they are owed.

7.3. You are responsible, to the extent of your fault, for any claim or loss arising from entering someone else's information unlawfully.

7.4. You should enter only the information about another person that the service actually needs.

8. Content, Rights and Sharing

8.1. The rights in the app's software, interface, design, brand and images belong to us or to the relevant rights holders.

8.2. The photographs, text and other content you upload belong to you. By uploading them, you permit us to process them only as far as is necessary to provide the service to you.

8.3. Your content is not used to train or improve AI models — neither by us, nor by the AI providers we use to generate readings. We work with those providers solely to answer your request, under enterprise service terms that prohibit that use. How your data is processed is set out in detail in our Privacy Policy.

8.4. You may use the reading texts the app produces from your inputs however you like; we claim no rights over them. You may share the image cards created with the app's sharing feature, including on social media.

8.5. You are responsible for making sure the content you share is lawful and does not infringe anyone's rights.

9. Paid Content: Tokens and Subscriptions

9.1. The app may offer consumable token packs and auto-renewing subscriptions.

9.2. Purchases are made only through the Apple App Store or Google Play. Falmira has no payment infrastructure of its own; we do not see, collect or store your card details.

9.3. On iOS the seller of record is Apple Distribution International. On Android transactions are handled through Google Play.

9.4. The price, the subscription period, the fact that it renews automatically, the requirement to cancel at least 24 hours before the period ends, and how to cancel are all shown on the store screen before you buy.

9.5. Tokens do not expire; they remain usable for as long as they are in your account.

9.6. You can cancel a subscription from the account settings of the store you bought it in. The link inside the app takes you to that screen.

9.7. Refund requests are handled under the rules of the store where the purchase was made. Stores may grant refunds at their own discretion; we give no undertaking about that. This does not affect your statutory rights described in section 12.4.

9.8. Right of withdrawal. If you are a consumer in the European Economic Area or the United Kingdom, you normally have 14 days to withdraw from a contract for digital content. That right is lost once you have expressly consented to the content being supplied immediately and acknowledged that you thereby lose the right of withdrawal. Because purchases are made in the app store, that consent and acknowledgement, and any withdrawal you wish to exercise, are handled through the store where you bought.

9.9. If you live in Türkiye, detailed consumer information about in-app purchases is set out in the Distance Sales Agreement and the Pre-Contractual Information Form, available inside the app and at falmira.app.

10. Deleting Your Account

10.1. You can delete your account from inside the app. You may also request deletion by emailing appfalmira@gmail.com; we will act on the request once we have verified your identity.

10.2. Deletion is permanent and cannot be undone. Personal data that can be linked to your account is deleted, except records we are legally required to keep.

10.3. Deleting your account does not cancel a subscription you started through a store. To stop being billed you must also cancel it in your Apple App Store or Google Play account.

10.4. When your account is deleted, unused tokens are deleted too and are not refunded. Before you confirm deletion, the app tells you clearly that unused tokens will end without refund; you can spend them before deleting.

11. Limiting Access

11.1. We may temporarily limit or end your access to the app where these Terms have been broken, where there is a security risk, where we have a legal obligation, or where third parties' rights need protecting.

11.2. Where we can, and where nothing legally prevents it, we will tell you when we do this.

11.3. You can object by writing to appfalmira@gmail.com, and your objection will be considered.

12. Liability

12.1. We do not guarantee that the app will run without interruption, without error, or identically on every device. It depends on your internet connection, your device, store services and third party infrastructure.

12.2. The nature and limits of the app's content are described in section 3. The content is for entertainment and self-reflection; you should not rely on it as the only basis for a decision.

12.3. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that may not be excluded or limited by law.

12.4. Nothing in these Terms affects your statutory rights as a consumer, including your rights where digital content does not conform to the contract under Directive (EU) 2019/770 in the European Union, or under the Consumer Rights Act 2015 in the United Kingdom.

13. Changes to These Terms

13.1. We may update these Terms when the law or the way the app works changes.

13.2. If we make a substantial change that is to your disadvantage, we will tell you inside the app or at your registered contact address before it takes effect.

13.3. If you do not accept a change, you can stop using the app and delete your account. Staying silent does not mean you have accepted a change that is to your disadvantage.

13.4. The current text is always published inside the app and at falmira.app.

14. Personal Data

14.1. How your personal data is processed, which providers it is shared with and what rights you have are explained in our Privacy Policy.

14.2. Where we rely on your consent for a specific processing activity, that consent is asked for separately and explicitly, and you may withdraw it at any time.

15. Governing Law and Disputes

15.1. These Terms are governed by the law of Türkiye.

15.2. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory rules of the country where you habitually reside. Those protections continue to apply to you in full.

15.3. If you are a consumer resident in the European Union or the United Kingdom, you may bring proceedings in the courts of the country where you live, and we will bring any proceedings against you only in those courts.

15.4. Before going to court, you are welcome to contact us at appfalmira@gmail.com so we can try to resolve the matter directly.

16. Effect

16.1. These Terms take effect when you accept them in the way described in section 2, and remain in force until your account is deleted or you stop using the app.

16.2. If any provision is found to be invalid, the remaining provisions stay in force.